Far be it from me to defend big business, but I think it's a little more complicated than that in most cases.
Capitalism, in my opinion, is the real source of evil in most of the cases. It's "the game" that businesses play. Capitalism is itself an evil system that puts profits ahead of people. It places the value of the dollar above that of the individual. The pursuit of ever increasing amounts of money trumps the common good every single time. If you live in a Capitalist country such as the USA and you're a business, it's how you operate.
Now, I'm not letting big business off the hook here. They frequently go "above and beyond the call of duty" in their quest for profits. Such as this case:
Consumers' right to file class actions is in danger
If AT&T has its way before the Supreme Court, any business that issues a contract to customers would be able to prevent them from joining class-action lawsuits, taking away arguably the most powerful legal tool available to the little guy.
To me, that's just plain bullshit. I don't think a business should EVER be able to remove the threat of class action lawsuits. Some people I've argued with about this say it's a GOOD thing, they get to be "involved" and perhaps save some money on their bill or some such because the company gets sued less.
Really? Big Business rarely has the peoples best interests at heart. They'll stick a "oh yeah you can't sue us lolz11!" deep down in the fine print. And you think they'll pass any savings along to you? Get real.
But that's just one example. All I'm saying is, it's complicated. Big Businesses can do some evil shit but it's also the system they operate in that shares the blame.
If you must have Capitalism, I think the solution is very REGULATED Capitalism. You have to have a strict set of rules that big business has to play by to ensure that the general public doesn't get COMPLETELY fucked over on an hourly basis.